Order TrackingCUSTOMER CARE
ORDER TRACKING & STATUS
You can check the status of your order anytime by simply logging into your account and clicking on the Order History and the order number you would like to track.
If your order states “Awaiting Fulfilment”, your order has been received and is being processed by our warehouse. If your order has “Shipped” you will see a delivery tracking number.
CHANGE OR CANCEL YOUR ORDER
If you need to change or cancel your order, please contact us immediately at email@example.com. We do our best to process and ship your orders very fast, so be sure to contact us as soon as possible. Once our warehouse has begun processing your order, we will be unable to make any changes.
ADD ITEMS TO AN ORDER JUST PLACED
Unfortunately we cannot add items to an existing order. Please place a new order for the item(s) you wish to add. We will try our best to make sure it is shipped out with your previous order or waive shipping charges on the new order you wish to place.
Email us at firstname.lastname@example.org if you wish to combine your orders together for shipment. Please be sure to quote your original order number too.